Maps & Spatial Analysis | Services

Communication to Support Wise
Decision-making

Meaningful community conversations, facilitating true understanding, and designing broad citizen engagement are critical elements of a successful project.

To promote dialogue, we design great meetings, employ innovative outreach tools to hear from diverse citizenry, and create concise, rich, and beautiful informational materials.

Our work directly helps clients build relationships and community capacity.

Communications & Outreach Strategy
A good communications strategy clarifies purpose, key messages, roles, responsibilities, and timelines. We use graphics and schematics to help focus, energize, and bring teams together around common objectives.

Outreach Materials & Project Websites
We know that people access information in different ways. So we design approaches to reach diverse groups—to engage and encourage the broadest possible participation.

Direct Communication & E-notices
Web-based tools enable direct and efficient communication with large numbers of stakeholders. We develop large-scale databases and systems that quickly inform people about project status and opportunities for input and feedback.

Community Meeting Design & Facilitation
Community meetings can be fun, energizing, catalyzing. We frame great questions, asking people the questions we are grappling with ourselves. Our expert facilitation helps communities come together, brainstorm, learn, and grow their capacity to talk about challenging issues.

Meeting & Informational Materials
A good meeting is a learning experience; one that advances the project by providing participants with rich, concise information to answer core questions.

Meeting and Feedback Summaries for Decision-making
Creating a good meeting summary is harder than it looks. We capture the content of meetings and make it quickly available and useable for decision-makers and stakeholders.

Survey Design & Analysis
Surveys enable clients to hear from large numbers of patrons and customers. With electronic surveys, we can reach beyond “the usual suspects” to engage the large number of people who typically don’t attend meetings.

Contact & Comment Databases
We have efficient tools for identifying contacts and tracking feedback. We create large-scale, searchable, shareable, Outlook compatible databases that enable people to communicate and collaborate across multiple jurisdictions and sectors.

Synthesis of Technical & Policy Documents
People are grappling everyday with too much information. For complex policy and program decision-making, we synthesize data from multiple sources into highly-readable and understandable materials using words, pictures, numbers, and maps.

Folios
Folios are another way to communicate complex information, quickly. Our folios get read. People find them approachable, readable, and useful summaries of much longer reports.

Stakeholder Outreach, Summits & Interviews
Successful projects are owned and implemented by the community. We partner with organizations and work with key stakeholders to create shared vision for new strategies and initiatives.

Project Identity & Naming
The last step of a project is often to create a compelling name, memorable tagline, and graphic identity - a project brand that encapsulates the essence of the project and its intentions.